About the Job
| Job Posted Date | 12-June-2024 |
| Location | Malvern, PA |
| Work Mode | On-site Full-time |
Data Center Reclamation Tech
Responsibilities:
- Manage IT hardware inventory (250+ PCs)
- Track and consolidate inventory from external sites
- Supply management and ordering
- Asset management (receive, record, and add to inventory)
- Request queue management (assist customers with device orders)
- Call coordination (review and deploy tickets to technicians)
- Hardware issue research and resolution
- Training and support for new and existing employees
- Tablet hardware return and decommissioning
- Inventory management and organization
- Email support for external techs
Key skills:
- ITIL process knowledge
- Inventory management
- Supply chain management
- Asset management
- Hardware troubleshooting
- Communication and training skills
Additional Responsibilities:
- Install, configure, repair, and troubleshoot hardware issues on servers, mainframes, network equipment, and tape equipment.
- Maintain high standards in the data center for:
- Consistent installations
- Quality and appearance of cabling and labeling
- Accurate documentation and ticketing
- Compliance with processes and client SLAs
- Conduct regular data center walk-throughs to:
- Identify environmental problems and system errors
- Create incident and change tickets
- Perform repairs or escalate to proper personnel
- Manage OEM vendors for warranty repairs and service calls, ensuring compliance with change management, incident management, and security policies.
- Maintain accurate documentation, inventory sheets, and technical diagrams.
- Install, de-install, modify, and relocate hardware in the data center, meeting schedules and maintaining standards.
- Perform DOD-compliant data wipes on midrange server systems.
- Other duties as assigned.
Desired Skills and Experience:
- Hardware and server knowledge
- Data center experience
- Server installation, configuration, and repair
- Inventory management and procurement
- Troubleshooting and problem-solving skills
Skills Required for Job:
| Databases |
| Diagram Design |
| IT Management |
| ITIL |
| Information Technology |
| On Site |
| Reclamation |
| Schematic |
| Troubleshooting |
| Window |
How to Apply:
About the Company:
Company Name: Softpath System, LLC
A Technology Consulting Company
We help businesses and governments succeed through technology and talent management. Our mission is to help clients gain a strategic advantage and make the most of their technology and human capital investments.
About Us:
- Founded in 1999
- 98% customer retention rate
- Certified Minority and Woman-Owned Business
- Committed to sustainability, diversity, equity, and inclusion
- Prioritize eco-friendly initiatives, fair labor standards, and employee well-being
Our Subsidiaries:
- OPTEVUS (AI/ML-based recruiting automation)
- Wydur (24/7 cybersecurity monitoring)
- Exceed Management (India)
We care about making a positive impact in the communities we serve!
| Website | https://www.softpath.net |
| Phone | +1 877-551-6937 |
| Industry | Staffing and Recruiting |
| Company size | 1,001-5,000 employees |
| Headquarters | Norcross, GA, USA |
| Founded | 1999 |