IT Specialist Remote Full-Time

About the Job

Job Posted Date	22-June-2024
Location	San Juan, TX
Job Type	Remote, Full-Time
Benefits	Health insurance Competitive Compensation Career Growth Opportunities

Job Description:

We are looking to add an experienced IT consultant to our group. As an IT Specialist, you will learn about the business objectives of our clients and provide strategic recommendations on how to use technology to meet those objectives. You will instruct customers on technical matters and guide them toward the optimal integration of their technological systems. Along with having great communication and customer service skills, the ideal applicant also has strong technical abilities.

Responsibilities:

• Will be mostly focused on and devoted to large suppliers like Dell, Cisco, VMware, etc.
• Will be in charge of choosing the best opportunity and providing quotes for alternatives or replacements.
• Will need communication with customers to address any questions or issues pertaining to processes or sales that come up on a daily basis.
• Will be in charge of reaching yearly revenue targets allotted and boosting profitability on certain transactions.
• Will be in charge of upholding connections and permissions, supporting deal registrations, upgrading certificates, etc.
• All refunds and backends produced by sales must be monitored.
• Will be in charge of handling any cases or problems brought about by contracts.
• The primary duty will be to ensure that the company maintains the necessary partner level and to oversee technical certifications and training. monitoring all vendor partner tiers and completing tasks on schedule or earlier.

Requirements:

• 100% proficient in IT; has expertise with desktop computers, servers, networking, storage, Dell and Cisco expertise, and is certified or has specialized in either company.
• Proficiency with Microsoft Excel and comprehension of US accents are essential.
• Willing and intending to work and remain with Aurora for a minimum of five years
• Computer science bachelor’s degree or equivalent, with an MBA or MSc desirable
• It is recommended to have professional certifications or specializations in Dell and Cisco.
• Three years or more of experience in a core IT field; excellent troubleshooting and analytical abilities
• Capacity to function well in a group setting Excellent writing and verbal communication abilities
• Pleasantly working night shifts in the US Pacific or Eastern time zones
• US Eastern (6:00 p.m. to 3:30 a.m.)
• US Pacific: 8:30 p.m. to 5:30 a.m.

Skills Required for Job:

Analytical Skills

Communication

Computer Science

Customer Interaction

Deals

Information Technology

Oral Communication

Quote

Rebates

Troubleshooting

How to Apply:

About the Company:

Company Name: Maxana.ai

Maxana is a partner in digital transformation that comprehends your goals and needs, evaluates your existing technology environment fast, and implements your FinTech digital initiatives. In order to provide results that maximize the return on your FinTech investment, Maxana blends best-in-class customer service with an emphasis on transparency and technical proficiency.

Expert Services and Personnel:

Our customers are able to accomplish their Fin Tech goals and objectives thanks to Maxana’s professional staffing and services. Maxana oversees projects at the CTO level and prioritizes excellent delivery for her clients. We provide a wide range of manpower and services, including enterprise and solution architecture, top-notch engineering and development teams, and specialized individual contributor resources to assist with your projects and initiatives.

Personalized Integration Approaches:

The best-in-class integrations are quickly designed and implemented by Maxana’s Custom Integration Solutions Teams to optimize company value. Our unique integration solutions swiftly generate more income and outstanding customer results by safely extending the capability of your apps with new and current corporate systems, open and proprietary platforms, and third-party SaaS.

Processing of Payments:

Since every business will need a different form of online payment software, Maxana creates solutions from the bottom up for our customers. Custom software, off-the-shelf solutions, or whatever else your business need, Maxana can provide it in an affordable, quickly deployable way.

Website	http://www.maxana.net
Phone	619-253-6258
Industry	Information Technology & Services
Company Size	11-50 employees
Headquarters	Las Vegas, Nevada
Founded	2019
Specialties	Digital Transformation, IoT, Blockchain, AI, Digital Banking, Digital Platforms, ServiceNow, Green Technology, Utilities, Fin Tech, Agile, Oil & Gas, Payments, Professional Services, Software Development, Software Engineering, FedNow, Payment Solutions, and Consulting