IT Support Specialist

Job Type: Full-time, On-site Salary per Month: $3,500

What You’ll Do:

Provide technical assistance to end-users Troubleshoot hardware and software issues Install and configure operating systems and applications

Requirements:

 2+ years of experience in IT support or helpdesk roles Strong understanding of Windows, MacOS, and Linux systems Excellent problem-solving skills

Additional Responsibilities:

Manage and monitor internal systems for performance and security Perform routine system maintenance and updates Install and configure software and network applications Create and manage user accounts, permissions, and access rights

Tools & Technologies:

Experience with ticketing systems like Jira, ServiceNow, or Zendesk Proficient in Microsoft Office Suite and cloud-based applications Familiar with network devices such as routers, switches, and firewalls Experience with remote desktop tools and VPN configuration

Why Join Us?

Competitive salary and benefits package Opportunity to work in a dynamic and supportive team Exposure to the latest technologies in the IT industry Ongoing training and professional development opportunities

Preferred Qualifications:

IT certifications (CompTIA A+, Network+, or similar) Familiarity with ITIL frameworks for service management Experience with cloud platforms (AWS, Google Cloud, Azure) Background in cybersecurity practices and tools

Work Environment:

Fast-paced, collaborative team setting Opportunities to work on a variety of technical issues Hands-on experience with the latest IT systems and technologies Work with a diverse team of professionals across departments

Career Growth:

Gain hands-on experience with complex IT systems and infrastructure Opportunity for advancement into senior IT roles or project management Ongoing access to training programs to expand your IT skill set Potential to take on more responsibility and lead teams in the future

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