Job Type: Full-time, On-site Salary per Month: $3,500
Provide technical assistance to end-users Troubleshoot hardware and software issues Install and configure operating systems and applications
2+ years of experience in IT support or helpdesk roles Strong understanding of Windows, MacOS, and Linux systems Excellent problem-solving skills
Manage and monitor internal systems for performance and security Perform routine system maintenance and updates Install and configure software and network applications Create and manage user accounts, permissions, and access rights
Experience with ticketing systems like Jira, ServiceNow, or Zendesk Proficient in Microsoft Office Suite and cloud-based applications Familiar with network devices such as routers, switches, and firewalls Experience with remote desktop tools and VPN configuration
Competitive salary and benefits package Opportunity to work in a dynamic and supportive team Exposure to the latest technologies in the IT industry Ongoing training and professional development opportunities
IT certifications (CompTIA A+, Network+, or similar) Familiarity with ITIL frameworks for service management Experience with cloud platforms (AWS, Google Cloud, Azure) Background in cybersecurity practices and tools
Fast-paced, collaborative team setting Opportunities to work on a variety of technical issues Hands-on experience with the latest IT systems and technologies Work with a diverse team of professionals across departments
Gain hands-on experience with complex IT systems and infrastructure Opportunity for advancement into senior IT roles or project management Ongoing access to training programs to expand your IT skill set Potential to take on more responsibility and lead teams in the future
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