IT Technical Support Hybrid Job Full-Time

About the Job

Job Posted Date	14-June-202
Location	Detroit Metropolitan Area
Job Type	Hybrid, Full-Time
Experience	1+years
Degree	Bachelor’s Degree
Salary	$18/hr – $23/hr

Responsibilities:

• Solves issues and offers support to department users on a variety of software programs and hardware devices, including PCs and printers.
• Aids with the regular maintenance and use of systems, as well as the repair of hardware and software.
• Technical support and maintenance help are given to departmental and end users both in-person and over the phone.
• Records the actions taken to address issues with the call tracking system.
• As needed, provide software and hardware to end users.
• As needed, provide a hand with the transportation of gear between sites. accountable for the designated location’s inventory management.
• Keeps up with the most recent advancements and trends in the field of expertise.
• May provide staff members one-on-one or group computer hardware and software training.
• Takes part in initiatives to establish new service and technology directions.
• Adds all user assistance problems to the call monitoring database and, if needed, elevates them to a higher level.
• Carries out various tasks connected to the job as given

Required Knowledge/Background:

• A bachelor’s degree in information technology, or comparable experience
• Two or more years of experience
• providing IT assistance; familiarity with Windows versions 10 and below; preference for Microsoft 365
• A basic understanding of networking is ideal.
• Ability to think creatively and solve problems 
• A+ Preferably certified

Skills Required for Job:

Computer Hardware

Computer Repair

Microsoft 365

Networking

Problem Solving

Software Development

Software Maintenance

Technical Assistance

Technical Support

Windows

How to Apply:

• Details of Contact: Add your phone number and email address.
• Phone Number: Phone number, start it with the code of the country in which you live.

About the Company:

Company Name: Planet Technology

Planet Technology, a worldwide staffing and recruiting company that is a subsidiary of The Planet Group, focuses in finding top people for positions in the cybersecurity, enterprise systems, and core technology sectors.

We go above and beyond to find professionals that can meet our customers’ objectives with technological solutions. Our thorough screening procedure guarantees that the individuals we provide have the background and passions that align with your company. Our consulting approach to placement ensures the best quality of service and finds experienced individuals by using our knowledge in each subject. While covering a variety of sectors, our team of expert technology recruiters remains committed to their one goal: matching exceptional tech talent with exceptional opportunities worldwide.

Website	http://planet-technology.com/
Industry	Staffing and Recruiting
Company size	1,001-5,000 employees
Headquarters	Bedford, MA
Specialties	Front End Development, Contract Staffing, Recruitment Firm, SAP, Enterprise, IT, Information Technology, Software Technology, Software, Quality Assurance, Help Desk, IT Consulting, Workday, Enterprise Systems, Tech Staffing, IT Staffing, Core Technology, Cybersecurity, and Enterprise Technology